The official list of known issues for “Call of Duty: Warzone” covers bugs that are currently under investigation, scheduled to be fixed, or already resolved. These include COD Points balances displaying incorrectly after an update, “0x” errors when using the Xbox app on PC, “BlackCell” challenge progress tracking, and temporarily disabled Operator skins.

Not all of these issues have a user-side fix. For the COD Points balance and “0x” error issues, Activision Support provides specific steps to follow. In other cases, the official list only states the status of the issue: either it has already been fixed or is still under investigation.

At a glance: which solution to use

• If your COD Points balance appears as zero after an update, fully close and restart the game application. You may need to repeat this more than once.
• If you receive a “0x” error while using the Xbox app on PC, first use the Windows application’s Repair option. If the error persists, the official recommendation is to reinstall the game.
• If “BlackCell” challenge progress is not tracking correctly, this issue is already marked as resolved on the official list.
• If you cannot select one of the listed Operator skins, it may have been temporarily disabled because of a rendering issue under investigation. No user-side fix has been provided.

COD Points balance appears as zero after an update

This issue is listed as affecting all platforms. It may occur after downloading a game update, causing your previous COD Points balance to appear as zero in the game.

Activision Support describes this as a visual issue. The source does not provide any further explanation of its cause or instruct players to change their account or system settings. The official solution is to fully close and restart the game application.

How to restore your COD Points balance display

• Fully close the “Call of Duty: Warzone” application.
• Restart the game.
• Check the displayed COD Points balance in the game.
• If the balance still appears as zero, close and restart the game application again.

It is important to close the game application itself. Simply leaving a match and returning to the main menu does not restart the application as instructed in the official guidance.

The official description notes that you may need to restart the game more than once. If the balance is not restored after the first restart, repeat the same process of closing and relaunching the application. The provided list of known issues does not include any other confirmed methods for fixing the COD Points balance.

How to fix the “0x” error when using the Xbox app on PC

Activision Support separately addresses reports from players encountering “0x” errors while using the Xbox app on PC. The source does not explain the specific meaning of this error code, so players should follow the provided application repair procedure when troubleshooting the issue.

First, repair the installed “Call of Duty” application through Windows Settings:

• Open Start → Settings → Apps → Installed apps.
• Find Call of Duty in the list of installed applications.
• Select the three-dot More menu.
• Open Advanced options.
• Select Terminate to stop the application.
• Under Reset, select Repair.

For this procedure, make sure to select the Repair option. Although it is located under Reset, the official instructions do not tell players to perform a separate application reset.

If the “0x” error persists after repairing the application, Activision Support recommends reinstalling the game. Reinstallation is presented as the next step when Repair does not resolve the error.

“BlackCell” challenge progress issue marked as resolved

Incorrectly recorded “BlackCell” challenge progress was listed as an issue affecting all platforms. According to the official list, it has now been resolved, and challenge progress should be tracked accurately from this point forward.

No separate user-side troubleshooting procedure has been provided for this issue. The source also does not explain whether progress that failed to register before the fix will be added retroactively. As a result, the issue’s official status should not be interpreted as confirmation that all previous progress will necessarily appear in the challenge tracker.

Why some Operator skins cannot be selected

The issue preventing players from selecting certain Operator skins is related to their temporary removal. The following skins were officially confirmed as disabled while a rendering issue is investigated:

• “Yokai,” “Cull,” and “Nocturne” – skins for the “Riptide” Operator;
• “Numbers” – a skin for the “Woods” Operator.

The source does not provide a user-side fix for these temporarily disabled Operator skins. The official list only states that their rendering issue is under investigation.

Which other “Warzone” issues have already been fixed

The known issues page also lists features for which fixes have already been deployed. No additional user-side action is specified for them:

• The “Greaves Ultra Zoom” optic has been re-enabled.
• The “Death FX” issue associated with the “X-Ray Tango Tracer Pack” bundle has been fixed.
• Progress tracking for the challenges required to earn the “Survival Instinct Mastery” (“Prestige 3”) Calling Card has been fixed.
• An issue that prevented some players from receiving all of their assigned Daily Challenges has been resolved.
• A bug that caused custom loadouts to reset has been fixed.
• Incorrect Level 1 displays for certain “Modern Warfare III” and “Modern Warfare II” weapons have been fixed.
• A fix restoring access to voice and text chat has been deployed.
• “Black Ops 6 Ranked Play” Operators can be selected again.
• “Body Shield” has been re-enabled.
• Access to disabled sniper rifles and marksman rifles has been restored.
• Players can access the “Armory” again.
• Camos unlocked in “Black Ops 6” can once again be used in “Warzone.”

Where to report an issue that is not listed

Activision states that the “Warzone” known issues page is continuously updated. If the issue you are experiencing is not included on the list, you can report it using the “Call of Duty: Warzone Bug Report” form.

If “Warzone” crashes while you are playing on PC, a separate “Call of Duty PC Crash Report” form is available. It can be used to submit information that helps identify, investigate, and resolve crashes in the PC version.

Current status of the issues

A specific user-side action is provided for the COD Points display issue: fully close and restart the game application, repeating the process if necessary. For the Xbox app’s “0x” error on PC, players are instructed to use Repair first and reinstall the game if the error persists.

The “BlackCell” progress-tracking bug is marked as fixed. The listed “Riptide” and “Woods” Operator skins remain temporarily disabled while their rendering issue is investigated. If COD Points still appear as zero after restarting the game multiple times, the provided list does not include any additional confirmed local solution.